What information about accessibility should you put on your website?
O’Herlihy Access Consultancy has recently received a number of queries regarding what information should be put up the ‘accessibility’ page of your website. We recommend that the following information should be made available on your website to give your customers a better understanding of how accessible your organisation is to all its customers:
- Relevant information and contact details of the access officer or point of contact within the organisation
- Details on the complaints procedure and how someone can contact the organisation if they feel the service isn’t accessible
- Details on the organisations commitment to accessibility and a link to the organisations access policy and implementation plan
- Information on public transport, how to access the organisations facilities and accessible features of these facilities
- Details on how to make a request for information in alternative formats.
It is worth noting that a website accessibility statement highlighting how the website complies with the World Wide Web Consortiums Web Content Accessibility Guidelines (2.0) should also be available on your website.
If you would like further information, sample websites or additional assistance, please do not hesitate to contact one of our team on 01-4151285 or e-mail [email protected].
